◘ Client Federal Agency
◘ Industry National Security
◘ Goal Create an automated process to adjudicate aged data records; reduce government data processing time; verify accuracy of data; and, reduce processing back log.
◘ Challenges Several thousand data records used throughout the agency for decision making where aged and not adjudicated. This resulted in erroneous decisions which trickled through several partnering departments. All data processing queries were created manually creating an excessive backlog.
◘ Solution: Developed an automated process to adjudicate data, thereby reducing resulting strains on internal and external customers.
◘ Key Benefits
◘ An 80% reduction in demotion processing time
◘ Increased communication and cooperation between internal and external National Security departments