Eliminating Manual Processes

Data Management

Federal Civil Service Customer

This case study highlights Spencer Cole Data Managemement Engineers work to create an automated process to adjudicate aged data records; reduce government data processing time; verify accuracy of data; and, reduce processing back log.

Goal

  Create an automated process to adjudicate aged data records; reduce government data processing time; verify accuracy of data; and, reduce processing back log.

Challenges

Several thousand data records used throughout the agency for decision making where aged and not adjudicated. This resulted in erroneous decisions which trickled through several partnering departments. All data processing queries were created manually creating an excessive backlog.

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Solution

Developed an automated process to adjudicate data, thereby reducing resulting strains on internal and external customers.

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Key Benefits

An 80% reduction in demotion processing time

Increased communication and cooperation between internal and external National Security departments

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Eliminating Manual Processes Case Study

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